Privacy Policy
Hosie Services is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, disclose, and protect your personal information in connection with our services and website (www.hosieservices.com.au).
We may collect personal information such as your name, phone number, email address, business details, and job or site information (including addresses) when you contact us, request a quote, or engage our services. We may also collect limited technical data automatically through our website, including IP address, browser type, and usage data.
Your information is used to respond to enquiries, provide quotations and services, manage projects and compliance records, improve our website and operations, and meet legal obligations.
In the course of performing our services, we may capture photographs and video recordings on job sites. This may include work performed, equipment used, and general site conditions. These images may be used for documentation, training, compliance purposes, and marketing (including website and social media). We take reasonable steps to avoid capturing identifiable individuals without consent, and where necessary we will seek consent or take steps to protect privacy. By engaging Hosie Services, clients acknowledge that reasonable site photography may occur unless otherwise agreed in writing prior to works commencing.
We may disclose personal information to employees, contractors, service providers (such as IT and hosting platforms), and professional advisers where required to operate our business or comply with legal obligations. We do not sell or rent personal information.
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access; however, no system is completely secure. Our website may also use cookies and analytics tools to improve performance and user experience.
You may request access to or correction of your personal information by contacting us. If you have any concerns or complaints about how your information is handled, please contact us directly. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Hosie Services ABN: 63 681 982 454
Email: steveh@hosieservices.com.au
We may update this Privacy Policy from time to time, and the latest version will always be available on our website.